Legal Alerts/Details

Arizona Expands Telehealth Law, Making it Broadest in the Nation

May 12, 2021
  1. While one study found there was no statistically significant difference between patient satisfaction with telehealth visits versus in person visits, the no-show rate for telehealth visits, 7.5%, was much lower than the no-show rate of in-office visits, 36.1%, in 2020. Brendan Drerup, et al., Reduced No-Show Rates and Sustained Patient Satisfaction of Telehealth During the COVID-19 Pandemic, Telemedicine J. and e-Health (March 4, 2021),,)%20(p%20%3C%200.0001).
  2. Evidence shows that in 2020, the majority of telehealth visits were not related to COVID-19, but instead concerned questions for chronic and behavioral care issues. Telehealth consults for these types of conditions increased by more than 100%. Lori Uscher-Pines, et al., Where Virtual Care Was Already a Reality: Experiences of a Nationwide Telehealth Service Provider During the COVID-19 Pandemic, 22 J. of Med. Internet Rsch. 1 (2020).
  3. A.R.S. § 36-3607 (2021).
  4. H.B. 2545, 2021 Leg., 55th Sess. (Az. 2021)
  5. Id.
  6. The provider must register with the applicable Arizona regulatory board or agency that “licenses comparable health care providers,” must register with the “controlled substances prescription monitoring program,” pay the applicable registration fee, hold a “current, valid and unrestricted license in another state . . . and not [be] subject to any past or pending disciplinary proceedings in any jurisdiction.” Id.

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