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EB New of the Week – 12/23/13

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deathofasalesman* 5 Ways Customer Service Makes You Crazy  [CNNMoney]

* Facebook Is A Fundamentally Broken Product That Is Collapsing Under Its Own Weight  [Entrepreneur]

* 7 Things To Do Before New Years  [Inc]

* The Ultimate Cheat Sheet for Selling Anything  [TechCrunch]

* When Your Startup Needs A Home  [WallStreetJournal]